Refund Policy

Policy Overview

lovewellnes addresses this returns, exchanges, and refunds point carefully through customer-focused follow-up: The following terms describe the return, exchange, and refund standards that lovewellnes applies to eligible purchases.

Our Approach to 30-Day Returns and Exchanges

lovewellnes addresses this returns, exchanges, and refunds point expressly through timely service: At lovewellnes, we accept no-reason returns and exchanges requested within 30 days from the delivery date.

To support customer-focused support, lovewellnes sets the following returns, exchanges, and refunds expectation formally: Contact support@lovewellnesmoss.shop or 502-608-6308 before returning an item. We will provide return instructions and a prepaid return label or an equivalent no-cost return method.

Non-Returnable Items: What to Know

Under lovewellnes's published returns, exchanges, and refunds standard, this point is communicated transparently through record-based service: Customized products, clearance items, gift cards, and opened intimate or hygiene-sensitive products are not returnable unless they are defective, damaged, incorrect, or otherwise protected by applicable law.

Our Approach to Refund Timing

Under lovewellnes's published returns, exchanges, and refunds standard, this point is communicated carefully through order-specific communication: After the return is received and inspected, approved refunds are sent to the payment method used at checkout within 5–10 business days. A bank or card issuer may need additional time to post the credit.

How Return Shipping Works

lovewellnes pays return shipping for approved no-reason returns and exchanges and for items that are defective, damaged, incorrect, or incomplete. lovewellnes records this point plainly for consistent service.

Items should be returned with all included components and, when reasonably possible, in their original packaging. Reasonable inspection does not limit any non-waivable consumer right. lovewellnes records this point expressly for consistent communication.

Return Address: What to Know

Under lovewellnes's published returns, exchanges, and refunds standard, this point is communicated specifically through documented service: The default return address is 125 Dunnell Rd, Maplewood, New Jersey, 07040, United States. Do not send any return until return instructions have been provided.

Merchant Information

Business name: lovewellnes
Brand/store name: lovewellnes
Email: support@lovewellnesmoss.shop
Phone: 502-608-6308
Physical address: 125 Dunnell Rd, Maplewood, New Jersey, 07040, United States